I’m currently on hold with my bank, listening to an AI voice drone on about things I’m not even paying attention to—because I’m too busy trying to trick the system into letting me talk to a real person. And it hit me: this is exactly why customer service matters.
At San Antonio RVs, you won’t be stuck in some automated maze, yelling “representative” into the phone like it’s a game of how to get a human on the phone. You won’t wait an hour just to hear terms and conditions on repeat from the most annoying AI voice ever. And when you finally get someone on the line at a corporate store, it’s like this weird performance—they apologize 20 times, say, “I know you’re frustrated, sir,” in the most overly polite tone, and keep insisting they’re doing their best.
And by then, you’re already frustrated—not at them—but at the system. You feel bad for sounding irritated, but you can’t help it. You’ve had to confirm your identity three different ways just to get someone to help you. Name, last four digits, date of birth, zip code, favorite pet… and then they still ask again. It’s exhausting.
At San Antonio RVs, it’s different. When you call, a human picks up the phone. A real person, right here in Spring Branch—someone with common sense, actual problem-solving skills, and genuine enthusiasm to help you out. No scripts. No “please listen carefully as our options have changed.” Just real service.
So when you’re ready for your next RV, skip the hold music and the AI nonsense. Come talk to people who care.
📞 Call us today at 830.885.6565 or check out our blog to learn more about why we’re different.
We’re real people. And we’re here for you.
