As someone hired to showcase San Antonio RV via video, I’ve had the unique privilege of seeing their customer service in action—and it’s impressive. When you film behind the scenes content, you notice the little things—the aspects of a business that often go unnoticed.
At San Antonio RV, you’re not just buying an RV but becoming part of a family. As cheesy and overused as that line is, it’s actually true. Unlike big corporate chains, they don’t nickel-and-dime you for things that should be standard. How crazy is it that you have to pay extra at some dealerships just to have someone explain how to use the RV you just bought from them? It’s almost laughable. That’s not the case here. I have a video coming soon that will showcase exactly what I’m talking about.
Let me tell you about Garrett. He’s one of the top RV service professionals in the Texas Hill Country. Garrett walks a customer through pretty much every situation imaginable so she feels safe before driving off the lot.
Hands-On Service That Stands Out
Today, I watched Garrett spend well over an hour walking a customer through their new RV. San Antonio RV is not charging the customer for this service. He’s doing it because it’s just common courtesy. He answered every question with a smile. A real smile. Not a fake one because he was frustrated with having to repeat himself multiple times. I filmed a good chunk of it with the Canon C70, a cinema-level camera that delivers stunning, authentic, real-life content. Garrett’s service was so thorough and genuine that it felt like a scene from a movie. It’s rare to see that kind of care these days, but at San Antonio RV, it’s just another day at the dealership.
And it’s not just Garrett. Everyone here is focused on making your experience easy and enjoyable. The sales team—Zac, Justin, Gary, and Mario—are all fantastic. With only four salespeople, the process feels personal and seamless.
No Hidden Fees—Just Honest Deals
Sometimes, fees seem unnecessary. At some big-name dealerships, you’ll be hit with all kinds of extras: prep fees, orientation fees, delivery fees—the list goes on. Not at San Antonio RV.
When you buy from them, they prep the RV for you because it’s the right thing to do. That’s what customer service looks like when it’s a priority. All you’re paying for are tags and title fees. Simple, transparent, and fair.
More Than a Dealership
What strikes me most about San Antonio RV is the family vibe. They genuinely care about their customers, and it shows in every interaction. They’re not just selling RVs; they’re helping people start their adventures and take that responsibility seriously.
As someone who’s spent time behind the camera capturing their story, I can personally attest to the authenticity of what they do. If you’re in the market for an RV, skip the big corporate stores and check out San Antonio RV. You’ll not only save money, but you’ll also gain a team of people who truly care about your experience. I can speak as an RV owner myself, the shopping experience is just as important as the purchase.
And thanks to the Canon C70, we can deliver this story in a way that looks and feels cinematic—because their service truly deserves to be seen in that light. When watching the video, just remember: this is real life, not a movie. But with a service like this, it might as well be. There’s always this idea that you have to promote your business on social media in a certain way. When in doubt, authenticity wins. Thanks for reading.
